A leading HR tech SaaS platform in the US and India aimed to make level-one interviews inclusive and fair. We collaborated with this platform to address several key challenges and transform its product development process.

Deepgram API Integration

Google App Runner

Microservice Architecture

GenAI Solutions

Queue Services

Challenges

Unnatural Speech-to-Text Experience

Users could quickly tell they were interacting with a bot.
Time-Consuming Data Processing

Long processing times for interview data.
Limited Flexibility for Premium Clients

Inability to incorporate client updates.
User Intervention Required for Navigation

Users had to navigate through questions manually.
Primitive UI/UX

Basic and outdated user interface and experience.
Limited Analytics Capabilities

Underutilization of GenAI solutions for analytics.

Solutions

Enhance Speech-to-Text Experience

Integrated Deepgram API for natural interactions.
Optimize Data Processing

Divided videos into chunks and used Google App Runner and serverless technologies.
Enhance Flexibility for Premium Clients

Implemented REST API and transitioned to microservice architecture. Applied DRY principles.
Streamline User Navigation

Detected pauses in responses and improved audio quality.
Enhanced UI/UX

Designed custom animations, established a color palette, and implemented advanced front-end strategies.
Leverage GenAI Solutions

Replaced the analytics engine with one powered by OpenAI, Gemini, and Olam.